![]() If you find any issues using Cyberduck please feel free to contact us on live chat or via the ticket system. Now you know how to access your server files using Cyberduck! On that page you'll be able to see the FTP Credentials, that you must use on Cyberduck.Ĭopy those credentials from Multicraft, open Cyberduck, click on Open Connection and paste them into the appropriate fields. You can use the article Getting Started! - Accessing your Server Control Panel to access your server control panel.Ĭlick on Files and then click on FTP File Access. To connect to your server you just need to: NOTE: For more information or for finding the paid version please visit the official page of Cyberduck here.Īfter installing Cyberduck, you will need to connect it to your server to be able to upload or download files. Install it into your PC by double-clicking on the file you downloaded. □ Downloading and Installing Cyberduck □įirst you will need to download and install Cyberduck on your PC by following the next steps:Ĭlick here and download the version of Cyberduck you need. ![]() Here is our guide for using WinSCP and here is our guide for using FileZilla.Ĭyberduck has versions for Windows and MAC. Please note that if you have any issues using Cyberduck you can try WinSCP or FileZilla as an alternative. This guide will help you with how to connect to your server using Cyberduck. In Filezilla, when adding or editing a Site, click on the Advanced tab and enter the user directory path in the “Default remote directory” field.Cyberduck is an FTP connection software that has been growing in recent years. In Cyberduck, when adding or editing a bookmark, click on the More Options icon and enter the user directory path in the “Path” field. It is usually possible to configure your FTP application to connect to the correct server path. It’s therefore important to navigate to the correct site directory for the site. While most FTP clients will automatically connect to the correct site user directory ( /sites/), some may connect to the server root /. Filezilla will detect that the server requires SSH key authentication and automatically use your local SSH key to connect. ![]() To connect, click on the down arrow next to the Site Manager icon, and select the site from the list. In the new screen that opens, provide the following connection details: Server: enter your domain name or the IP of your website Port: 21 Username: your FTP username Password: your FTP password When ready, click Connect to establish the. Leave the “Logon Type” as Normal, and enter the site username for the “User” field. To access your account via FTP with Cyberduck, open the application and click the Open Connection button. Then, in the General tab, select SFTP – SSH File Transfer Protocol as the “Protocol”, and enter your server IP address for the “Host”. You can click on the New site to edit the site name. The new site will appear under the “My Sites” list as New site. To create a new site, click the New Site button. Once you have configured the details, click on the saved bookmark, and Cyberduck will connect to your server.Ĭonnecting to your server using FileZilla requires you to add a new site by clicking on the Site Manager icon. Enter the site Username, and then select your private key for the “SSH Private Key” field. Select SFTP (SSH File Transfer Protocol) from the dropdown, and enter your server IP address in the “Server” field. Click on the + button to create the new bookmark. SFTP With CyberduckĬonnecting to your server using Cyberduck requires you to create a new connection bookmark. Once you’ve added the SSH key to the site user, you can set up your FTP application. It is important to note that you need to add the SSH key to a site user and not a sudo user. We have extensive documentation on how to create and add your SSH key. To enable SSH Key authentication for your SpinupWP site user, you need to create an SSH key pair on your local machine and assign it to the site user. We recommend SSH key authentication as it is the most secure method. This access can be configured to connect either using SSH key authentication or using a password. To connect via SFTP applications like Cyberduck or Filezilla, you can use the site user, which is enabled for SSH and SFTP access. At SpinupWP, we disable the standard FTP ports and only allow this type of access via SFTP. SFTP (SSH File Transfer Protocol or Secure File Transfer Protocol) is a more secure version of FTP that allows the same level of file management. FTP applications like Cyberduck and FileZilla allow users to connect to the server using a GUI interface similar to a computer’s file explorer application. Using SFTP to Connect to Your SpinupWP ServersįTP (File Transfer Protocol) is still a popular way to connect to a web server and manage files on the server.
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